AmigoSlots Privacy Policy

At AmigoSlots Casino, we are committed to protecting your personal data and respecting your privacy whenever you use our website or services. This policy explains how we collect, use, store and protect your information when you play at AmigoSlots Casino, and what rights you have regarding your personal data. By registering an account and using our services, you agree to the practices described below.

Who We Are

AmigoSlots is operated by Jumpman Gaming Limited, a company registered at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We are licensed and regulated by the UK Gambling Commission (account number 39175) for customers in Great Britain, and by the Alderney Gambling Control Commission for customers outside Great Britain. We at Amigo Slots take data protection seriously and process personal data in accordance with applicable UK data protection law, including the UK GDPR and the Data Protection Act.

Information We Collect

When you create an account or search for "amigo slots login" and register with us, we collect certain categories of personal information in order to provide our services safely and legally. Our AmigoSlots platform gathers the following data:

• Identification details such as your full name, date of birth, residential address and contact information
• Account credentials, including your username and encrypted password
• Payment information related to deposits and withdrawals, such as card details or e-wallet identifiers
• Verification documents, including proof of identity and proof of address, required for withdrawal and compliance checks
• Gameplay activity, including games played, stakes, wins, losses and bonus usage
• Technical data such as IP address, device type, browser type and login timestamps
• Communication records when you contact our support team via LiveChat, email or contact form

How We Use Your Information

We at AmigoSlots use your personal data for several legitimate purposes connected to running our casino responsibly. Our AmigoSlots Casino relies on your information to:

• Verify your identity and age before allowing deposits or withdrawals
• Process deposits and withdrawals through methods such as Visa Debit, Mastercard Debit, Maestro, PayPal, Neteller, Skrill and Paysafecard
• Prevent fraud, money laundering and underage gambling
• Administer our Amigo Club loyalty program, including tracking trophies and personal offers
• Communicate important account updates, promotional offers like the Daily Wheel or Weekly Cashback, and respond to customer support queries
• Comply with our licensing obligations under the UK Gambling Commission and the Alderney Gambling Control Commission
• Improve our website, mobile browser experience, and game offerings

Our Amigo Slots marketing communications, including information about promotions such as the Welcome Bonus, Fluffy Friday tournaments or the Pragmatic Play Drops & Wins promotion, are only sent with your consent. You can withdraw this consent at any time through your account settings or by contacting support@jumpmangaming.com.

Legal Basis for Processing

We process your personal data on the following legal bases: performance of our contract with you when you use AmigoSlots services, compliance with our legal and regulatory obligations as a licensed gambling operator, our legitimate interests in preventing fraud and improving our services, and your consent where required, particularly for marketing communications.

Sharing Your Information

We do not sell your personal information to third parties. However, our AmigoSlots Casino may share your data with:

• Payment processors to facilitate deposits and withdrawals
• Identity verification providers to confirm your age and identity
• Regulatory bodies, including the UK Gambling Commission and the Alderney Gambling Control Commission, where legally required
• Game providers such as NetEnt, Pragmatic Play, Red Tiger and other partners, where necessary to deliver gameplay
• Law enforcement agencies when required by law or to prevent criminal activity
• IT and customer support service providers who assist us in operating our platform

Cookies and Tracking Technologies

We at Amigo Slots use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse how our website is used. For more detailed information about the specific cookies we use, please refer to our separate Cookie Policy, which is available on our website alongside this privacy notice.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including meeting our legal and regulatory obligations. Financial and identity verification records are generally kept for a minimum period required under UK gambling and anti-money laundering regulations, even after your account is closed.

Data Security

Our AmigoSlots Casino implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Payment information is processed securely, and access to your account data is restricted to authorised personnel only. While we take data protection seriously, no system can guarantee absolute security, and we encourage you to keep your amigoslots login credentials confidential.

Your Rights

As a user of AmigoSlots, you have a number of rights regarding your personal data under UK data protection law. These include the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing, including direct marketing
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, you can contact our team at support@jumpmangaming.com, or raise a complaint directly via complaints@jumpmangaming.com. We aim to respond to all requests within the timeframes required by applicable law.

Self-Exclusion and Responsible Gambling Data

If you choose to self-exclude or set deposit limits, we retain relevant records to ensure these restrictions are properly enforced across our platform, even if you attempt to register a new account. This processing is necessary to support responsible gambling and protect vulnerable customers.

International Data Transfers

In some cases, your data may be transferred to and processed in countries outside the UK, where our service providers are based. Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in line with UK data protection standards.

Children's Privacy

Our AmigoSlots services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors, and we use strict age verification procedures before allowing any deposits or gameplay.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data at AmigoSlots Casino, please contact our support team via LiveChat (available 6:00-21:00 BST, seven days a week), email us at support@jumpmangaming.com, or submit a complaint to complaints@jumpmangaming.com.